Sunday, 13 November 2022

How to Fix Disney Plus Error Code 41

 On the Disney Plus streaming service, error code 41 is a rights management code that indicates the content you are trying to stream is not available from the Disney Plus servers. To fix this error code, you need to address any possible connectivity issues or, if that doesn't help, wait for Disney to fix the problem.

This code is designed to appear when a subscriber uses an old link or outdated app to access unavailable content, but it can also show up due to server overload and connectivity issues.

A woman views Disney Plus error code 41 on her laptop when trying to watch a movie.
 Westend61 / Getty

What Does Disney Plus Error Code 41 Look Like?

When this error occurs, you will typically see this error message:

  • We’re sorry, but we cannot play the video you requested. Please try again. If the problem persists, visit the Disney+ Help Center (Error Code 41).

What Causes Disney Plus Error Code 41?

Disney Plus error code 41 is a rights management code. That means it is designed to show up when the subscriber attempts to view content that isn't available on Disney's servers or that Disney no longer has the rights to stream. If licensing rights cause a show or movie to be removed from the service, either permanently or temporarily, error code 41 will appear.

In addition to its intended use, error code 41 will also appear when other problems lead to the web player or app getting the message that the content you are trying to stream isn't available. This can be caused by server overload, connectivity issues, and also problems with the Disney Plus servers.

How to Fix Disney Plus Error Code 41

If you're experiencing Error Code 41, try running through these troubleshooting steps to clear the error and get back to watching your Disney+ shows.

  1. Try playing the video again. In some cases, a momentary glitch can cause the Disney Plus app or web player to fail due to a rights management issue. When that happens, simply refreshing or reloading the video will cause it to play just fine.

  2. Try playing a different video. If other movies and shows play just fine, then there may actually be a rights management problem with the thing you were trying to watch. Contact Disney Plus customer service to make sure there wasn't an accident, and ask if or when the content you were trying to watch is scheduled to return.

  3. Try a different streaming device. If you're streaming on your phone, try the web player on your computer. If you're using the web player, check to see if you have the same problem on your phone or a television streaming device.

  4. Test your internet connection. Check your network connection status to see if it's working on the device you are using to stream. Try to visit some web pages or stream with a different service or app. Then test your internet speed to make sure it's fast enough.

    Disney Plus requires the following speeds:

    • High Definition content: 5.0+ Mbps
    • 4K UHD content: 25.0+ Mbps
  5. Restart your router and modem. Most connectivity issues can be solved by restarting network components like your router and modem. To accomplish this, you will need to unplug your modem and router from power, leave them unplugged for a while, then plug everything back in to restart your network hardware.

  6. Reset or restart your streaming device. If you're trying to view Disney Plus using the web player, then restart your computer. If you're using your phone, fully shut down your phone and restart it. If you're using a television streaming device, you may be able to restart it through a menu option, but some of these devices have to be unplugged to initiate a restart.

  7. Delete and reinstall the Disney+ app. If you're trying to stream with your phone or a television streaming device, try deleting the Disney+ app. Then download it and install it again. This will remove any potentially corrupt data and also force you to log back into the app, which are both things that can potentially fix error code 41.

  8. Check for Disney Plus outages. If Disney Plus still doesn't work, and you're still seeing error code 41, there may be an issue with Disney's servers. At this point, you should check to see if Disney Plus is down. You can also check social media like Twitter and Reddit to see if other people are complaining about the same problem.

    If Disney Plus is experiencing issues due to excessive traffic, all you can do is wait for it to die down. The same is true if Disney is having trouble with its servers. If you don't see any signs of the service being down, then consider contacting Disney Plus customer service to make sure they are aware of the problem.

FAQ
  • How do I cancel my Disney Plus subscription?

    To cancel your Disney Plus subscription, go to DisneyPlus.com and find your profile picture. Select Account > Payment details > Cancel subscription

  • How do you fix the Disney Plus error code 73?

    Error code 73 is a region error code. It indicates you’re trying to watch Disney Plus in a region in which the service isn’t available. There are several fixes for the Error Code 73, including turning off your computer’s location services. 

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YouTube TV Not Working? Here's How To Fix It

 If YouTube TV is not working, it can be due to various problems, including internet connectivity issues, device and app issues, and even problems with the YouTube TV service itself. To get YouTube TV working again, you need to consider each of these potential issues and attempt various fixes.

These troubleshooting tips apply to all devices and platforms compatible with YouTube TV, but not every step is relevant to every platform. If any of these tips don’t apply to the device you use with YouTube TV, skip to the next one.

Why Isn’t YouTube TV Working?

Since YouTube TV is a live television streaming service that allows you to stream on-demand movies, television shows, sports, and more, many things can keep it from working properly. Poor internet connectivity, corrupt or outdated software and device issues are the most common reasons that prevent YouTube TV from working right.

If you’re trying to use YouTube TV outside the area where you originally signed up, that can also keep the service from working. The YouTube TV service, and the available local channels, are based on your physical address, so traveling or moving can keep it from working

How To Get YouTube TV Working

The two main things that can go wrong with YouTube TV are your internet connection and the YouTube TV app or web player in your web browser. The service itself can also go down, and it will stop working if too many people are using your account or you’ve been out of your home area for too long. To get YouTube TV working again, you’ll need to check the potential causes of each of these issues and attempt the necessary fixes.

  1. Check to see if YouTube TV is down. YouTube TV won’t work on your device if the service itself is down. Checking to see if YouTube TV is down or not is easy and fast, so this should be the first thing you check out. Start by checking social media, as people will usually report streaming service outages on social media.

  2. Make sure you aren’t streaming with too many devices. YouTube TV only allows you to stream on a limited number of devices at any one time. If three people are already streaming on three devices simultaneously, all using your YouTube TV account, then it won’t work for you.

  3. Close and restart the YouTube TV app or your web browser. If you’re trying to stream through the app on your phone or another device, fully close and restart the app. If you’re streaming on your computer, fully close and restart your web browser. After the app or browser starts back up, check to see if YouTube TV works.

    • Android: How to close apps on Android.
    • iPhone: How to close apps on iPhone.
    • iPad: How to close apps on iPad.
  4. Check your Internet connection. YouTube TV requires a high-speed internet connection to watch both on-demand and live television. If your connection speed is slow or erratic, you won’t be able to stream. Check your speed on the same device you use for streaming, and try checking at different times of day to see if the speed varies.

    YouTube TV recommends the following speeds:

    • 3.0 Mbps: The minimum required speed. Below this, you may experience excessive buffering.
    • 7.0 Mbps: The minimum for one high definition video stream. If other devices are using the network, YouTube TV may not work.
    • 13.0 Mbps: The minimum for streaming high definition video when other people use the same internet connection for other purposes.
  5. Restart your device. Fully shut down your computer, phone, or streaming device and restart it. Depending on the device, you may need to unplug it from power to restart it fully. After it powers back up, connect to the internet and check to see if YouTube TV works.

  6. Try a different device. Check to see if YouTube TV works on any other devices. If you’re streaming on your phone, check to see if it works in a web browser on your computer or in the YouTube TV app on a dedicated streaming device or game console.

  7. Restart your router and modem. If you have access to your local network hardware, restart it. You'll typically need to unplug the modem and router from power, leave them unplugged for a while, then plug everything back in. If you're having network connectivity issues, restarting your hardware will usually help.

  8. Try a different internet connection. If you have access to a different internet connection, switch to that and try YouTube TV. A strong cellular data connection is a good way to check this. However, using YouTube TV through your cellular data connection may result in overage charges depending on how much you watch and how your data plan is set up.

  9. Try a wired internet connection. If possible, plug your streaming device directly into the modem with an ethernet cable. This takes the router out of the picture and lets you know if your internet connection can stream YouTube TV. If it works, then your router may be bad, configured incorrectly, or the Wi-Fi signal may be weak.

  10. Improve your Wi-fi signal strength. If YouTube TV works when your device is connected to your modem with an ethernet cable, then the problem may be a weak wi-fi signal. Try removing obstructions between your router and streaming device to provide the highest signal possible.

  11. Check your location permissions. YouTube TV requires access to your location information whether you’re watching through a web browser to the app. If you didn't allow access to your location, you need to enable access for YouTube TV to work.

    If you disabled location access because you were traveling outside your home area, YouTube TV typically works fine for short periods of time outside your home area as long as location permissions are turned on.

  12. Update your device, browser, or app. If you’re using the YouTube TV app on your phone or another streaming device, check for updates. If you’re trying to stream with the web player in a web browser on your computer, update the browser.

  13. Uninstall and reinstall the YouTube TV app. If the app is already up to date, you may have corrupt local data preventing it from working correctly. In that case, completely deleting the YouTube TV app from your device, downloading it, and reinstalling it may fix your problem.

  14. Contact your internet service provider. If you’ve determined that YouTube TV isn’t down, and you can’t locate any problems with your home network, devices, or software, then there may be a limited connectivity problem with your internet service provider. Contact your provider, let them know about your problem, and ask if there are connectivity issues between your internet service provider and YouTube TV.

Using YouTube TV Outside Your Home Area

YouTube TV is tied to your physical location (billing address), as the local channels you receive through the services are specifically for that area. YouTube TV can stop working if you’re trying to use it outside your home area, but it usually works just fine.

However, if you want to move outside your home area, you can update your location in YouTube TV to keep from having any location-based problems.

If your away from home and YouTube TV isn’t working for you, you may need to connect to the internet in your home area to get the service working again. YouTube requires at least one login from your home area every 90 days, after which the service may stop working.

FAQ
  • How do you cancel YouTube TV?

    To cancel YouTube TV from a browser, go to tv.youtube.com Profile Settings Membership > Pause or cancel membership > select reason > Continue Cancel.

  • What channels are available on YouTube TV?

    While YouTube TV channels vary based on your region, YouTube TV’s list of popular channels includes AMC, Bravo, and FX, as well as HGTV, Food Network, and Discovery Channel.

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How to Fix It When Discovery Plus Is Not Working

 Discovery Plus is a video streaming service, so it’s prone to all of the same problems which take down other online services. Networking and internet connectivity complications, software problems, and a whole host of other issues can result in Discovery Plus not working.

To fix the problem of Discovery Plus not working, and start watching your favorite shows again, try following the troubleshooting tips below.

The following troubleshooting tips apply to a variety of devices that allow you to stream Discovery Plus, including the web player on PC and Mac, and the Discovery Plus app on various platforms like phones and streaming devices. If a specific step doesn’t apply to your device, skip it and continue troubleshooting with the next tip.

Why Isn’t Discovery Plus Working?

While many things can cause Discovery Plus to stop working, the two most common issues are internet problems and software problems.

Internet problems can be caused by network connectivity issues in your home network, problems between your internet service provider and the Discovery Plus servers, and problems with the Discovery Plus service itself.

Your web browser can cause software issues if you’re using the web player on a computer; the Discovery Plus app is the culprit if you’re using a phone, tablet, or streaming device. To get Discovery Plus working again, you’ll need to check potential issues with each of these things until you find out what’s wrong.

How to Get Discovery Plus Working When You Can’t Stream

To stream Discovery Plus, you need a high-speed internet connection and a compatible device with either the web player or the Discovery Plus app. If any of those components has a problem, then Discovery Plus won’t work.

To get Discovery Plus back up and running, follow these troubleshooting tips:

  1. Check to see if Discovery Plus is down. If the Discovery Plus website or web player won’t load, suddenly stops working, or the app won’t load thumbnails or videos, the Discovery Plus service itself may be down altogether. Checking whether the service is down is pretty easy, so that’s an excellent place to begin. Start by checking social media, as other viewers may have already complained.

  2. Restart your device. Whatever device you’re using to stream Discovery Plus, whether it’s a computer, phone, or any other device, try restarting it. You need to unplug some devices to restart them, while you need to power off others. Many have a restart option alongside the power off option. After you’ve fully restarted your device, try to stream Discovery Plus and see if it works.

  3. Try a different device. Check to see if the problem exists on multiple devices. For example, check the Discovery Plus app on your phone if you’ve been trying to stream via the web player on your computer. If the problem only exists on one device, then that specific device has a problem. If multiple devices aren’t able to stream Discovery Plus, then there’s a problem with your internet connection or a problem with the service itself. That problem may be too new to have been reported on social media yet.

  4. Check your internet connection. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. If it’s too slow or intermittent, then Discovery Plus won’t work. Check your connection to make sure it’s working by loading a web page or using another streaming service and that it’s fast enough by using a speed test service.

    Discovery Plus recommends the following speeds:

    • 0.5 Mbps: Minimum required speed
    • 1.5 Mbps: Recommended minimum speed.
    • 2.5 Mbps: Recommended for SD quality video
    • 4 Mbps: Recommended for HD quality video

    Higher speeds allow for a better viewing experience, while slower or intermittent speeds will cause streaming problems. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if there’s a problem with your connection.

  5. Try a wired internet connection. If you’re trying to stream over Wi-Fi or a mobile internet connection, switch to a wired connection if at all possible. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. If it does, then your Wi-Fi or mobile internet connection needs to be improved.

  6. Fix your Wi-Fi signal. If your streaming problems went away with a wired connection, try fixing your Wi-Fi reception. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. Try placing your router up as high as possible, and keep it away from sources of interference.

  7. Reboot your network hardware. Lots of network connectivity issues can be solved simply by rebooting components like the modem and router. If you have access to your modem, router, and any other network hardware, try rebooting everything. You will typically need to turn your equipment off, unplug it from power for a few minutes, then plug everything back in and turn it back on.

  8. Fully close the Discovery Plus app and restart it. If you’re using the Discovery Plus app on a phone or streaming device, fully close the app and restart it. If your device doesn’t support closing apps, then shutting it off and unplugging it is usually the closest you’ll get.

    • iOS: How to close apps on iOS
    • iPadOS: How to close apps on iPad
    • Android: How to close apps on Android
  9. Update your app or browser. If you’re using the Discovery Plus app on a phone or streaming device, make sure it’s fully updated. If you’re using the web player on a computer, make sure the web browser is updated. Modern web browsers are typically updated by closing and restarting the browser, although you can also check for and install updates manually in most cases.

    • iPad and iOS: How to update apps on iPad and iPhone.
    • Android: How to update apps on Android.
  10. Clear the app or browser cache. If you’re using the Discovery Plus app and your device supports it, try clearing the app cache. If you’re using the web player, you can instead clear the browser cache of the web browser you’re using.

    • iOS: How to clear the cache on iOS
    • iPad: How to clear the cache on iPad
    • Android: How to clear the cache on Android
    • Web browsers: How to clear web browser cache
  11. Reinstall the Discovery Plus app. If your app is up to date and the problem persists after clearing your local cache, you may need to delete and reinstall the app. Completely delete it, download it again, and reinstall it.

  12. Update your device. Your device may need an update. If you’re using the web player, check for any available operating system updates. If you’re using the app on your phone or streaming device, there may be an operating system or firmware update available.

    • Windows: How to update Windows
    • macOS: How to update macOS
    • Android: How to update Android
    • iPhone and iPad: How to update iOS
  13. Contact your internet service provider. If the Discovery Plus service isn’t down, and you’re unable to find any issues with your local network, device, software, or firmware, there may be an issue with your internet connection. Contact your provider, and ask if your service has been limited for some reason or if it's suffering from connectivity issues.

FAQ
  • How much does Discovery Plus cost?

    As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads.

  • How do I cancel a Discovery Plus subscription?

    There are multiple ways to cancel your Discovery Plus subscription based on the devices you use. On a web browser, go to Account > Cancel Cancel Subscription. Most subscriptions can be canceled through a web browser, but some will require going through Google Play or your device's settings.

  • What channels does Discovery Plus offer?

    Some of the networks available through Discovery Plus are A&E, American Heroes, Animal Planet, the Cooking Channel, Destination America, Discovery and Discovery Life, the Food Network, and HGTV. Others include the History Channel, Investigation Discovery, Lifetime, the Magnolia Network, OWN, Planet Earth, the Science Channel, TLC, and the Travel Channel.

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How to Fix It When WhatsApp Isn't Working

 As one of the most popular messaging apps on the planet, WhatsApp not working is understandably something you don't want to deal with for long. Below are several tips that should help get the app or website working again in no time.


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Why Isn't WhatsApp Working?

The problem could lie with your app, your device, your network, or WhatsApp's service. Here are some specific things that could be happening:

  • WhatsApp is having a wider problem that affects more than just your app
  • You're not properly connected to the internet
  • Your device is having trouble fully utilizing the app
  • Your app's cache is corrupted in some way
  • You or the contact have been blocked from communicating
  • An app setting is preventing photos, videos, or messages from sticking around
  • Permissions have been denied that are necessary for some things to work
  • Your inactive account was deleted

How to Fix WhatsApp Not Working

Walk through these steps in the order they're presented to address the simpler and more likely solutions first.

  1. Check if WhatsApp is down. If they're experiencing issues on their end, there's nothing you can do but wait for the problem to be fixed.

    Be sure to complete this step first so you're not wasting your time on a problem that isn't yours to fix!

  2. Close the app, and then reopen it. This is the easiest solution that will work in some cases if it's just a temporary problem.

    The process of closing apps depends on your platform: Android [How to Close Apps on Android], iPhone [How to Close Apps on an iPhone], Windows [How to Close Apps on a PC], or macOS [How to Close Apps on a Mac]. Typically you don't have to do this, but if the app is unresponsive maybe something has gone wrong and you need to really close the app.

  3. Turn on Wi-Fi or turn on mobile data. You need a valid internet connection to properly use WhatsApp.

    If you've confirmed that you already have a working internet connection (for example, if you're viewing this page on the same device), one thing you can try before moving on to the next step is a refresh.

    The process of toggling Airplane Mode on and off depends on your platform: Android [How to Use Airplane Mode on Android], iPhone [How to Use Airplane Mode on an iPhone], and Windows [How to Use Airplane Mode on a PC].

    If you have no internet connection at all (e.g., email and other sites don't load either), or a spotty connection, then there's no reason to address this as a WhatsApp problem, specifically. Instead, see our guide on how to fix it when there's no internet.

  4. Turn your whole device off and then back on again. The process of restarting your device depends on your platform: Android [How to Restart an Android Device], iPhone [How to Restart an iPhone], Windows [How to Restart a PC], or macOS [How to Restart a Mac].

    It's completely understandable to want to skip this step, especially if you're actively working on something and don't want to lose progress. But restarting tends to fix unexplained tech problems, so it could address WhatsApp not working as well.

  5. Set up WhatsApp Web again to reestablish that connection if the problem seems to present only when you're using the app through your desktop browser.

    Here's another tip: if WhatsApp Web works in the browser's private mode, but not in regular mode, the issue is probably a browser extension. Disable every browser extension, and then re-enable them one by one until you find the problem extension.

  6. Clear the cache. If there are too many temporary files or corrupted data in the cache, it could interfere with the app's proper functionality, such as causing it to crash upon opening.

    The process to clear the cache depends on your platform: Android [How to Clear the Cache on Android] or iPhone [How to Clear the Cache on an iPhone].

    If you're using WhatsApp Web, clear your browser cache, too.

  7. Update WhatsApp to the latest version through your phone's app store. If an app bug is causing a widespread issue, it'll no doubt be fixed quickly.

    How to update apps depends on your platform: Windows [How to Update Apps on a PC] or macOS [How to Update Apps on a Mac].

    We recommend not using the beta version. We know some users have had issues while enrolled in WhatsApp's beta program, which makes sense since beta software is more prone to bugs than stable releases.

  8. Check app permissions. You need to give WhatsApp permission to access things like your contacts, photos, mic, etc., otherwise, those things won't work.

    To manage Android app permissions, for example, go to Settings Apps WhatsApp > Permissions. If what's not working in WhatsApp is listed in the Not allowed section (e.g., the camera, and you can't scan the WhatsApp Web QR code), tap it and choose the Allow option.

    On an iPhone, go to Settings Privacy Camera (or MicrophoneLocation Services, etc.), and make sure the WhatsApp toggle is turned on.

    WhatsApp Web users can edit these settings in the browser. For example, give Chrome access to your mic if it's not working with WhatsApp.

  9. See if you've been blocked on WhatsApp. It might be "broken" in the sense you can't communicate with select people, but the reality could be they've added you to their blocked contacts list.

    On the flip side, take this time to unblock the WhatsApp contact if you suspect that you can't communicate because you were the one doing the blocking.

  10. Unmute the contact if WhatsApp isn't making noise.

    There's an option to mute notifications for specific contacts. If you've done this, you won't hear or see alerts the person/people you've muted. Unmuting is easy and will fix the problem immediately.

  11. Troubleshoot missing WhatsApp media files if images and videos aren't showing up. This might happen if a certain media visibility setting is turned off or if media files aren't set up to automatically download.

    Take this time to see how much storage is left on your device. WhatsApp can't properly save files or even regular chat messages if there's not enough room for them on your phone or computer.

  12. Turn off WhatsApp disappearing messages if you find that chats are disappearing after a day or so. This isn't a fault of the app, but instead a legitimate privacy setting that you might prefer to turn off.

  13. Reinstall the app. Removing all of WhatsApp from your phone or computer will let you start fresh with a brand-new installation. This will fix the issue if the fault lies somewhere in the app's installation.

    The process of deleting apps depends on your platform: Android [How to Delete Apps on Android], iPhone [How to Delete Apps on an iPhone], or Windows [How to Delete Apps on a PC].

  14. Make a new account. If you were unable to complete most of the steps above, it could be because your account was deleted. WhatsApp might do if you've been inactive for at least 120 days.

FAQ
  • Why are Facebook, Instagram, and WhatApp all not working?

    If WhatsApp and other Meta-owned platforms like Facebook or Instagram aren't working, the problem is almost certainly on their end. In a case like that, the only thing for you to do is wait until the services are back up and running, or use a site like DownDetector to monitor the situation.

  • Why aren't calls working in WhatsApp?

    If WhatsApp itself is working but calls aren't, your network is the most likely problem. Switch to a Wi-Fi network or a cellular one (depending on what you're already connected to that isn't working) if possible. Your available networks may not be configured for User Datagram Protocol (UDP), which WhatsApp utilizes for calls, in which case you'll have to find a network that does.

  • Why aren't my WhatsApp notifications working?

    Make sure the device you're using WhatsApp on has an internet connection first, and if it does then the problem could be restrictions on background data. Open your mobile device's Settings and select Apps > WhatsApp > Data Usage, then make sure "background data" isn't restricted—and if it is, change the settings so background data is allowed. Beyond that, check your settings to make sure notifications aren't turned off, and try to keep your phone from going into power saving mode as that may prevent notifications from appearing.

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